unable to upgrade

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    Image3D
    Asked on April 04, 2014 at 06:35 PM

    Unable to upgrade.

    Image3D, LLC

    Rich Dubnow

    503-632-2470

    Rich@Image3D.com

    Screenshot
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    jonathan
    Answered on April 04, 2014 at 07:15 PM

    Hi,

    Can you please retry again upgrading to higher plan (Economy). I can see that you have an existing Premium plan.

    You do have to make sure first that you are logged in to JotForm using your  Image3D account at http://www.jotform.com/login

    Use the Upgrade button when in the JotForm pricing page http://www.jotform.com/pricing

    Please retry upgrading. Inform us if still not successful.

    Thanks.

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    Image3D
    Answered on April 09, 2014 at 06:50 PM

    Please upgrade my account for me. It still will not upgrade and this is a interrupting out ability to service our customers.

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    Jeanette
    Answered on April 09, 2014 at 09:03 PM

    Please, see my answer here