unable to upgrade

Image3D
Asked on April 04, 2014 at 06:35 PM

Unable to upgrade.

Image3D, LLC

Rich Dubnow

503-632-2470

Rich@Image3D.com
JotForm Support

jonathan
Answered on April 04, 2014 at 07:15 PM

Hi,

Can you please retry again upgrading to higher plan (Economy). I can see that you have an existing Premium plan.

You do have to make sure first that you are logged in to JotForm using your Image3D account at http://www.jotform.com/login

Use the Upgrade button when in the JotForm pricing page http://www.jotform.com/pricing

Please retry upgrading. Inform us if still not successful.

Thanks.
Image3D
Answered on April 09, 2014 at 06:50 PM

Please upgrade my account for me. It still will not upgrade and this is a interrupting out ability to service our customers.
JotForm Support Manager

Jeanette
Answered on April 09, 2014 at 09:03 PM

Please, see my answer here