- Image3DAsked on April 04, 2014 at 06:35 PM
Unable to upgrade.
- JotForm SupportjonathanAnswered on April 04, 2014 at 07:15 PM
Can you please retry again upgrading to higher plan (Economy). I can see that you have an existing Premium plan.
You do have to make sure first that you are logged in to JotForm using your Image3D account at http://www.jotform.com/login
Use the Upgrade button when in the JotForm pricing page http://www.jotform.com/pricing
Please retry upgrading. Inform us if still not successful.
- Image3DAnswered on April 09, 2014 at 06:50 PM
Please upgrade my account for me. It still will not upgrade and this is a interrupting out ability to service our customers.
- JotForm Support ManagerJeanetteAnswered on April 09, 2014 at 09:03 PM
Please, see my answer here