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Image3DAsked on April 4, 2014 at 6:35 PM
Unable to upgrade.
Image3D, LLC
Rich Dubnow
503-632-2470
Rich@Image3D.com
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jonathanReplied on April 4, 2014 at 7:15 PM
Hi,
Can you please retry again upgrading to higher plan (Economy). I can see that you have an existing Premium plan.
You do have to make sure first that you are logged in to JotForm using your Image3D account at http://www.jotform.com/login
Use the Upgrade button when in the JotForm pricing page http://www.jotform.com/pricing
Please retry upgrading. Inform us if still not successful.
Thanks.
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Image3DReplied on April 9, 2014 at 6:50 PM
Please upgrade my account for me. It still will not upgrade and this is a interrupting out ability to service our customers.
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Jeanette JotForm SupportReplied on April 9, 2014 at 9:03 PM
Please, see my answer here