How can I cancel my subscription ?

  • Profile Image
    Jesus
    Asked on July 26, 2011 at 11:38 AM

    I want to cancel my subscription but I don´t know how.

    Can you help me?

     

    Thanks!

  • Profile Image
    mliz
    Answered on July 26, 2011 at 11:47 AM

    Hello there,

    Your subscription with JotForm is paid using Paypal.

    To cancel please do the following:

    1. Log into your PayPal account
    2. Find the latest payment you made to us
    3. Click on your subscription number
    4. Click on "Cancel Subscription" button.

    When you cancel your subscription you will not be changed again.
    But your account will stay Premium until the time you have paid for expires.

    Let us know if you have further questions.

    Regards,
    Mliz