How to remove recaptcha

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    naijacreed2013
    Asked on December 12, 2021 at 03:44 AM

    Hello! When I press the submit button, recaptcha appears. This has not happened before. How to get rid of it. This makes the job very difficult.

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    Ahmed
    Answered on December 12, 2021 at 04:15 AM

    Hello Adejumo,

    Thank you for contacting Jotform Support.

    We apologize for the inconvenience, the hcaptcha was automatically added to your form by our system, this action happens when a form gets high or unusual traffic, so our system automatically adds the hcaptcha to prevent spam and bots activities, I've whitelisted your forms now so any traffic to your form won't trigger our system.

    Please try your form with a test submission and let us know if the issue is still persistent.

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    naijacreed2013
    Answered on December 12, 2021 at 04:36 AM

    I can confirm everything is working perfectly now. Thanks