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    why no email sent to sender or me?

    Asked by stonemaster on April 06, 2014 at 08:02 AM

    I have set up email address but no notifications sent to either emails.

    Page URL:
    www.stonemaster.info

    email sender Emails no notifications
  • Profile Image
    JotForm Support

    Answered by Welvin on April 06, 2014 at 10:25 AM

    Hi,

    Is this the form URL in question: http://www.jotformpro.com/form/40953030397959 ? If yes, checking the form email settings, you have it attached to the conditional logic that sends email to: cerdikcatur@yahoo.com. Check the form email using this address, check both inbox and spam box.

    If nothing is there, then kindly try to use noreply@jotform.com as the Sender Email. If you really want to use your own email as the sender email then I would advise to setup an account to Mandrill, this guide: How to use Mandrill to Send Emails From Your Own Email Address and use their SMTP details to your account. Mandrill should work best for the current method you have.

    Thanks