What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Is this the form URL in question: http://www.jotformpro.com/form/40953030397959 ? If yes, checking the form email settings, you have it attached to the conditional logic that sends email to: email@example.com. Check the form email using this address, check both inbox and spam box.
If nothing is there, then kindly try to use firstname.lastname@example.org as the Sender Email. If you really want to use your own email as the sender email then I would advise to setup an account to Mandrill, this guide: How to use Mandrill to Send Emails From Your Own Email Address and use their SMTP details to your account. Mandrill should work best for the current method you have.