What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The Custom Date Range Reports are still not working, I rely heavily on this feature, please fix ASAP!

    Asked by ahaliski on July 26, 2011 at 02:35 PM
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    JotForm Support

    Answered by NeilVicente on July 26, 2011 at 02:46 PM

    Hi,

    I see that you have previously opened a thread specifically for this issue. I understand your concern very much and I sincerely apologize for any inconvenience caused.

    A report ticket has already been submitted for this bug, although I myself can't understand why we haven't heard form our developers regarding this, as bugs should be of utmost priority. I am thinking it might be possible that they missed the ticket.

    With that in mind, I'll be submitting a new report ticket to have them notified, yet again. I will also send them an email to emphasize the urgency of this issue.

    Again, we are terribly sorry for this. You will be contacted as soon as they receive the notice.

    Thank you for your patience.


    Neil

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    JotForm Founder

    Answered by aytekin on July 27, 2011 at 05:55 AM

    This bug should now be fixed. Please try it and let us know if the problem continues.

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    Answered by ahaliski on August 02, 2011 at 02:34 PM

    It is fixed!  Thank you very much!