What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is this something nefarious? And do you know about it?

    Asked by wundermart on July 26, 2011 at 03:43 PM

    Hi, I just signed up yesterday for a free account with JotForm. While attempting to preview one of my forms today, I got this error/warning message. Is this just a mix-up or a shared SSL certificate that JotForm is using, or is this something more serious? Just thought you might want to see the warning. I'm uploading a screenshot.

    Thanks!
    Dee

    dee@wundermart.com 

    Page URL:
    http://www.jotform.com/myforms/

    Screenshot
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    JotForm Support

    Answered by NeilVicente on July 26, 2011 at 05:17 PM

    Hi,

    That shouldn't be of great concern to you. The reason why you're receiving that message is because the SSL certificate that we have is only for www.jotform.com and is not available for form.jotform.com.

    That is why the url changes in the Embed Form wizard when you select the Secure Form check box.

    You should always use www for SSL.

    Hope this post clears your doubts about this issue. Thank you and have a great day!


    Neil

  • Profile Image

    Answered by wundermart on July 26, 2011 at 05:30 PM

    Neil,

    I figured it had something to do with your SSL location. Still, I just wanted to be sure! Thanks for the detailed explanation.

    Keep up the awesome work,

    Dee