What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I enable my JotForm account again without upgrading my plan?

    Asked by claudyab on April 07, 2014 at 01:17 PM

    My JotForm account has been disabled because it says I have reached the limit on my account. I deleted all of the submissions received and have 0 now. How can I reinstate my account without upgrading?

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    JotForm Support

    Answered by Mike_T on April 07, 2014 at 02:22 PM

    Let me please inform you that secure SSL submissions are limited to 10 per month. Please note that the quota is not based on stored submissions. In other words, you can store as many submissions as you need, but you can receive only 10 SSL or 100 regular submissions per month on a Free account.

    As a one time exception we have reset your quota, but we will not be able to do it again. If you would like to be able to receive more entries, please consider switching to the regular submissions or upgrading your account.