What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    why can't sign my account

    Asked by ziyad  on April 08, 2014 at 01:34 AM


    Why was my account even though I bought an account??


    Always satisfying: the problem with me.


    My account is:


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    JotForm Support

    Answered by abajan on April 08, 2014 at 06:36 AM


    Sorry but I don't understand your question. Are you having a problem signing in to your account?

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    Answered by gori-mathew on April 08, 2014 at 06:41 AM

    I have reactivated your account and deleted the form as per the email you sent earlier, you should be able to login into the account normally.

    Do feel free to let us know if you need further assistance.