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  • Profile Image

    Show-Hide Conditions are not working when I try them

    Asked by Thundatest on April 08, 2014 at 04:21 AM

    Hi there,

    I've been having trouble with conditions and field collapses. Have deleted them all from form :-) Now I'm having difficulty recreating a very simple condition that was working previously and now no longer is. (reason I am sharing all this, is perhaps there is something I've done that has messed up the code in my form, and so I'm having issues)

    Specific question:

    I have a radio button question, followed by a text box. I want the text box hidden unless a specific answer is given for the radio button.

    I previously had one condition which did this - I've forgotten how I did it, can't recreate - however am not sure why the current conditions aren't doing it.

    Have said if "This Project is"  is empty, hide "Organisation Name" text box field,

    If radio answer is "Individual" , "Organisation Name" hide text box field

    If radio answer is "On behalf of Organisation" show "Organisation Name" field

    Page URL:

  • Profile Image
    JotForm Support

    Answered by TitusN on April 08, 2014 at 07:56 AM


    I took a copy of your form and added the following conditions using the principle in this guide:

    Here's the functioning copy of your form:


     Please let us know if this helps.

  • Profile Image

    Answered by Thundatest on April 08, 2014 at 08:40 AM
    For this example (my form, working) did you put a page break after the
    hidden form collapse?
    Erica Schofield
    083 567 8989
  • Profile Image
    JotForm Support

    Answered by TitusN on April 08, 2014 at 08:45 AM


    I'm so sorry - I did not intend to confuse you.

    No I did not add in the hidden form sections - putting hidden sections is just a way of grouping fields together so that you can show/hide a group of fields at once. You don't have to do that if you are not working with a group of form fields.

    I simply used "Show Organization Name" if "This Project Is" Filled, and if it is equal to "Run on Behalf of an Organization"

    You can take a copy of the example form and take a closer look using this cloning guide.

    Here's the example form Url: http://www.jotformpro.com/form/40973467813968

    Let us know if this helps.