What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Error Messages

    Asked by theletterboutique on April 08, 2014 at 11:12 AM

    My customers say they are receiving error messages upon submittal of the form.

  • Profile Image
    JotForm Support

    Answered by TitusN on April 08, 2014 at 01:13 PM


    Please add more details to the error that your customers are experiencing:

    1. Which form is showing this behavior?

    2. Where on your website is the form embedded?

    3. Any details as to what kind of errors show up?  A screeshot would be great  - you can share it with us as shown here

    Looking forward to your response.