What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to view MyForms in IE9

    Asked by Nicole  on April 08, 2014 at 01:47 PM

    Whenever I try to access MyForms via IE9 (logging in, clicking 'MY FORMS' at the top), I get the blank page as shown in my screenshot attached.


    Windows 7x64, IE9 Browser

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    JotForm Support

    Answered by Mike_T on April 08, 2014 at 03:30 PM

    Thank you for reporting this issue.

    I have forwarded a bug report ticket to our Development Team. We will get back to you once it is fixed.

    In the meantime, please use some other browser, for example, Google Chrome or Firefox. Also, you might consider upgrading your IE to 11 version.

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    Answered by NACDS on April 08, 2014 at 03:31 PM


    We are in a corporate environment that has no plans to upgrade to IE11 in the near future. In the meantime, we are going to use Chrome.

    Thanks for looking into this!

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    JotForm Support

    Answered by Mike_T on April 08, 2014 at 04:43 PM

    The problem with IE9 should be fixed. Thank you for using our service.