What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    ho pagato l'abbonamento mensile ma il mio account rimane sempre con la scritta Free

    Asked by alessandrobacci on April 08, 2014 at 02:13 PM
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    JotForm Support

    Answered by Mike_T on April 08, 2014 at 03:37 PM

    Thank you for contacting us.

    It looks like that your subscription went through without defined account name. Now we have fixed this, so your subscription is fine and account is changed to Premium.

    If you do not see the Premium status, please log out and then log in back to the site.

    Please feel free to contact us if you need any further assistance. We will be happy to help.