What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms

    Asked by mewersmann on April 08, 2014 at 04:40 PM

    It looks like my forms aren't appearing as they should be. Is there an issue with the site at the moment, or did the worst case scenario happen and I lost all of my saved form templates? Thanks for your insight.


    Mark Ewersmann

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    Answered by walledgarden on April 08, 2014 at 04:47 PM

    Hi mewersmann,

    Are you using IE9? If you are, try using other browsers like Google Chrome or Firefox. I've been seeing post with the same exact issue. Please post back if it's a browser problem.


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    JotForm Support

    Answered by Mike_T on April 08, 2014 at 04:51 PM

    The issue with the Internet Explorer 9 should be fixed. However, you might need to clear your Internet Explorer cache and cookies to see the correct version.

    Please feel free to contact us if you need any further assistance.

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    Answered by mewersmann on April 08, 2014 at 05:02 PM

    It seemed to work with Mozilla and all of the forms were there. I will clear the cache and cookies as well. Thanks.



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    Answered by Carina on April 08, 2014 at 07:56 PM

    Get back to us if further assistance needed.

    Thank you