What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Creating a Payment Form: Required Warning box appears

    Asked by MIDILieder on July 27, 2011 at 09:26 AM

    I have a check box list with a dollar total at the bottom.  When I start checking boxes, the section turns orange and I get a warning box where the total is    "! This field is required."  Everything still gets added and completed okay, but this will alarm customers.  I must have missed something when creating this?

    Michael Blair

    MIDI Lieder

    midilieder@gmail.com

    Page URL:
    http://web.me.com/mnblair/midilieder/Place_an_Order.html

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    Answered by allanftd on July 27, 2011 at 09:54 AM

    Hi Michael,

    May we ask which web browser you used when you got this error message in your form? I tried using Google Chrome and did not experience any issues with this section of your form:

    Kindly advise so that we can assist you further. Thank you for using JotForm!

    JOTFORM SUPPORT

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    Answered by MIDILieder on July 27, 2011 at 10:34 AM

    I've been using Firefox.  I just tried it again right after I submitted the forum question and it did not occur also.  So I guess it's fine for now.  I'll let you know if it happens again.  For now, I'll put a disclaimer at the top of the page informing the customers not to be alarmed.  Thanks for the quick reply, and good program!

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    Answered by allanftd on July 27, 2011 at 10:36 AM

    That's good, Michael. Please do share with us if you experience any problem in the future.

    Thank you and enjoy using JotForm!

    JOTFORM SUPPORT