What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I stop submissions from going to account email?

    Asked by iShareResearch on April 09, 2014 at 05:07 PM

    I have a few email accounts set up for my company, but I only want one JotForm account to keep everything in order. Howevever, when I change the recipient to receive the submissions, I do not want them to go to my default account email. How do I stop them from going to my account email.

    Submissions email account email JotForm recipient
  • Profile Image
    JotForm Support

    Answered by EltonCris on April 09, 2014 at 05:43 PM

    Hi,

    Here's how to change form recipient email: http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    You have to make an actual submissions with your form if you want to test the recipient emails. Clicking the Test Email button found on the notification wizard will only send a test submissions notification to your account email address, FYI.

    Hope this information helps. Regards!