How can I stop submissions from going to account email?

  • iShareResearch
    Asked on April 9, 2014 at 5:07 PM

    I have a few email accounts set up for my company, but I only want one JotForm account to keep everything in order. Howevever, when I change the recipient to receive the submissions, I do not want them to go to my default account email. How do I stop them from going to my account email.

  • Elton Support Team Lead
    Replied on April 9, 2014 at 5:43 PM

    Hi,

    Here's how to change form recipient email: http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    You have to make an actual submissions with your form if you want to test the recipient emails. Clicking the Test Email button found on the notification wizard will only send a test submissions notification to your account email address, FYI.

    Hope this information helps. Regards!