What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Mobile friendly lightbox

    Asked by socialfactorit on April 10, 2014 at 06:31 AM

    Hi, 

    I'm using Jotform in my landing page with lightbox, but from smartphone and tablet doesn't work properly.

    How can I optimize to be used also on mobile?

    Thanks

    Page URL:
    http://franchising.socialfactor.it

    Mobile JotForm thanks doesn't work
  • Profile Image
    JotForm Support

    Answered by jonathan on April 10, 2014 at 09:44 AM

    Hi,

    I would like to inform you that our lighbox form is not optimized for mobile devices.

    The lightbox will not be able to behave as a lightbox (overlay) when in mobile browsers.

    What I suggest you can try using instead is the pop-up form

     

    Hope this help. Inform us if you need further assistance.

    Thanks.

  • Profile Image

    Answered by ugurarcan on June 10, 2014 at 03:54 PM

    Is it something at least you are working on Jonathan?

    Such agile and functional tool to lack mobile support is very unfortunate. Thanks.