What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Viewing Submissions

    Asked by csiq on April 10, 2014 at 09:41 AM

    Hello -

    I am not sure what is going on, however I can not view any submissions outside of the inbox (which does not give me the most up to date information). I would like to be able to view the submissions as a list. Please advise ASAP.


    Also, I have many customers complaining that they are unable to submit some of the forms, it is ramdomized between all 3 that I have created. Please advise. As they were working fine a week ago.

    Thank you,


  • Profile Image
    JotForm Support

    Answered by TitusN on April 10, 2014 at 11:21 AM

    Hello Katie,

    You can view the submissions from the submission control panel as shown on this guide.

    About the form which your users cannot submit on - please tell us more about it on a new support request/thread by clicking this link.

    This is because we can only handle a request at a time for support threads.

    Let us know whether you can view your submissions better now.