Viewing Submissions

  • Profile Image
    csiq
    Asked on April 10, 2014 at 09:41 AM

    Hello -

    I am not sure what is going on, however I can not view any submissions outside of the inbox (which does not give me the most up to date information). I would like to be able to view the submissions as a list. Please advise ASAP.

     

    Also, I have many customers complaining that they are unable to submit some of the forms, it is ramdomized between all 3 that I have created. Please advise. As they were working fine a week ago.


    Thank you,

    Katie

  • Profile Image
    TitusN
    Answered on April 10, 2014 at 11:21 AM

    Hello Katie,

    You can view the submissions from the submission control panel as shown on this guide.

    About the form which your users cannot submit on - please tell us more about it on a new support request/thread by clicking this link.

    This is because we can only handle a request at a time for support threads.

    Let us know whether you can view your submissions better now.

    Thanks