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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Hide Empty Fields on Emails not Working

    Asked by ConAm on April 10, 2014 at 12:00 PM

    Hello I have "Hide Empty Fields on Emails" but it is not working.  We are seeing all fields on emails.

    Page URL:
    http://form.jotformpro.com/form/30376366775969

    Emails hide empty fields emails not working style size font
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    Answered by jedcadorna on April 10, 2014 at 01:23 PM

    I have cloned and tested your form and it seems that there's some cache problem. To fix the issue just disable the Hide Emply fields then submit a form then enable back and try to make another test submission the hide empty fields will now start to work. We apologize for any inconvenience.