What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Im trying to change the email on the notification

    Asked by printingmatters on April 10, 2014 at 12:27 PM


    Im trying to change the email on the notification and its still sending to the old one,


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    JotForm Support

    Answered by EltonCris on April 10, 2014 at 01:41 PM


    Here's a guide on how to change form recipient email: http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Note that you have to make an actual test with your form. Just fill the form and submit.

    Clicking the Test Email button on the notification wizard will only send a test notification to your account email address as per indicated on the dialogue box.