What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Rotate Stripe API Key

    Asked by lightsnsiren on April 10, 2014 at 01:59 PM

    Due to Heartbleed we were recommended to Rotate our Stripe API key on all services. How do we rotate our Stripe API Key without deleting the form payment elements?

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    JotForm Support

    Answered by EltonCris on April 10, 2014 at 02:36 PM


    After rolling your API Keys on your Stripe Account, simply open your payment field wizard on the form builder by clicking the magic wand icon. After that, this will open the Stripe Payment Wizard then click "Enter Stripe API Key Instead" to manually update your Stripe API Keys. Or, you can re-integrate your Stripe by clicking the "Connect with Stripe" blue button to grab the new updated API Keys from your Stripe Account.


    Also just an FYI, Jotform servers has also been patched with the Heartbleed OpenSSL bug. We believed that we haven't been attacked but security and privacy is one of our greatest concerned so it is now safe to say that we are now clean with the Heartbleed bug.