What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Item price formatting inconsistent with Jotform payment tools

    Asked by arcofwestchester on April 10, 2014 at 02:11 PM

    In jotform, numbers are shown with commas (1,000) but once the form is embeded on our site, the commas disappear. See examples:


    Here's a link to an example:


    You'll se at the bottom in the "Ticket, sponsorship, and donation options" secton there's a list of varios options. When I look at the form in the jotform WYSIWYG editor, commas appear; however, once embeded they disappear. 


    I've also attached screengrabs to help.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Mike_T on April 10, 2014 at 02:45 PM

    Thank you for contacting us.

    I was able to reproduce the formatting issue, so I have attached a bug report ticket to this thread and escalated it to our Development Team. Unfortunately, there is no ETA for when it will be fixed, but we will let you know once we have any updates.

  • Profile Image
    JotForm Support

    Answered by NeilVicente on April 29, 2014 at 06:56 AM


    I would like to inform you that this bug has been fixed.

    Do contact us again if you run into any other problems.