- dpatacAsked on April 10, 2014 at 08:03 PM
How can I get the ssl submissions reset? I do not understand how I had a paid subscription, that I just received an email that it was downgraded today and yet I am credited with 10 ssl forms and 18 regularr forms. I would assume that it would start at 0 when the subscription ended and paid forms would not be counted as ssl.
I would like the form submissions reset as I do not want my form disabled as an email stated it would be.
- CesarAnswered on April 10, 2014 at 10:45 PM
I've performed a reset on your account's SSL count. Please note that this is a one time reset. If you need to continue using your account on Free status and you expect to receive more that 10 submissions, I would suggest to use your forms with in standard form.
Do let us know if you need further assistance. Thank you.
- dpatacAnswered on April 11, 2014 at 05:10 AMThank you.