Reset SSL Submission Count

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    dpatac
    Asked on April 10, 2014 at 08:03 PM

    How can I get the ssl submissions reset?  I do not understand how I had a paid subscription, that I just received an email that it was downgraded today and yet I am credited with 10 ssl forms and 18 regularr forms.  I would assume that it would start at 0 when the subscription ended and paid forms would not be counted as ssl.

     

    I would like the form submissions reset as I do not want my form disabled as an email stated it would be.

     

    Thank you.

     

    Doug

  • Profile Image
    Cesar
    Answered on April 10, 2014 at 10:45 PM

    I've performed a reset on your account's SSL count. Please note that this is a one time reset. If you need to continue using your account on Free status and you expect to receive more that 10 submissions, I would suggest to use your forms with in standard form.

    Do let us know if you need further assistance. Thank you.

  • Profile Image
    dpatac
    Answered on April 11, 2014 at 05:10 AM
    Thank you.
    ...