My credit card has changed and I received a notice yesterday

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    votemetromagnet
    Asked on April 11, 2014 at 10:02 AM

    My forms are gone!  I need my forms    How can I update my credit card and get my form back?  Please help me

     

    I am at doug@metromag.net

  • Profile Image
    Welvin
    Answered on April 11, 2014 at 10:44 AM

    Hi,

    We guarantee that no forms and submissions will be missing when the system downgrade an account. How many forms are lost from your account? I can see one with the following URL:

    http://www.jotformpro.com/form/21503999499976 (Vote for the Best of the Eastern Shore )

    Did you check your Trash Folder? Please do and get back to us if no forms are there. Also, if possible, give us the link of those forms if you still have it somewhere, embedded.

    Thanks

  • Profile Image
    Welvin
    Answered on April 11, 2014 at 10:44 AM

    You can ignore my reply. I checked and found your new thread regarding this matter. You already found the form: 

    http://www.jotform.com/answers/361326-I-found-my-form-how-can-I-u-pdate-my-credit-card-it-has-changed#0

    Thanks