What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    When will our account be reinstated?

    Asked by YMLP Macedonia   on April 11, 2014 at 12:42 PM


    Im the coordinator for YMLP 2014 Summer Camp. Our website is ymlp,mk. Here you can go to " Staff Structure -under coordinators; Lakesh Abreu. This is me.

    We are working dilgently to prepare for this year's camp. Our account was suspended "due to phishing" although we appreciate your security and protection of our information. Applications are due this Monday. Please correct this so that we can get our campers registered on time and in an expedient manner. 

    This is the error message: 


    Due to terms of use violation, your account has been suspended.
    It was suspected to be used for phishing. If you think this is a mistake pleasecontact us to resolve this issue.

    Please feel free to contact me via ymlpmacedonia@gmail.com or ms.lakesh@gmail.com

    Thank you for all of your assistance with the matter.


  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on April 11, 2014 at 01:45 PM

    I have reactivated your account. The reason why it was suspended is that you imported a login form (username/password) , and these are automatically banned by our phishing detector system.

    Please refrain from importing a from like that in the future, and your account will be ok.

    Kind regards