Google Spreadsheets Integration Not Working

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    bjallen13
    Asked on April 11, 2014 at 07:20 PM

    Still having trouble getting submissions to post to this form.  I have removed and added the integration.  But new submissions are not posting to the form.   Please help!   Thanks!

  • Profile Image
    Cesar
    Answered on April 11, 2014 at 08:27 PM

    I have cloned your form and integrated it to my google spreadsheet account. I have been able to get the integration to work. But it did only after I removed the parenthesis from the field that contains them. Please verify this by trying the same steps on your form.

    -Remove the Integration

    -Rename the Field with Parenthesis so it no longer contains them.

    -Recreate the integration

     

    Example Form: This is the clone of your form where I performed my tests.
    Please clone to test is neccesary

    http://form.jotformpro.com/form/41007669794969?

     

    Test Screenshot:

    https://shots.jotform.com/cesar/screens/parentheintspread.png

     

    Do let us know if the issue persists after performing such step. Thank you.

     

     

    Related Article:
    How-to-Clone-an-Existing-Form-from-a-URL