- VincenzoAsked on April 12, 2014 at 04:00 AM
Hello I am so happy to have found your site.
I am still working with iWeb, but hey we cant all be geniusses.
I have created a form with jotform and i am very happy to see how easy it was and that it works.
The only problem I have is that when I ad a text area it does not tranfer to the email when submitted.
I wonder why??
can you help
Thanks a million and have a healthy day.
Natural Nutra Life
my page is still under construction
- JotForm SupportjonathanAnswered on April 12, 2014 at 05:37 AM
The reason for the text area field not being included in the submissio e-mail notification could be because the textarea field is no longer up to date or included in the Notification E-mail template.
To fix this, you can just re-create a Notification E-mail using the Add New E-mail button in the E-mail Alerts
Refer to this guide also -Setting-Up-Email-Notifications
When new notification e-mail is created, it automatically updates and refresh the connection of all the fields in the form to the Notification E-mail template.
Hope this help. Inform us if issue persist even after doing this procedures already.