Submissions dissapear

  • samosmart
    Asked on April 13, 2014 at 3:23 AM

    Hi there!

     

    Im seeing this problem for two days now. Submissions loads and then dissapear. 

    When I load page http://www.jotform.com/page.php?p=myforms there come an message: No forms found for..

    When I click on 'Main' there come all my forms..

     

    Thanks!

    Jotform Thread 361784 Screenshot
  • azhar000
    Replied on April 13, 2014 at 7:44 AM

    Hi,

    I have accessed your form by Firefox and find that it shows all submissions. See the screen shot below:

    Submissions dissapear Image 1 Screenshot 20

    But when I access your site by IE and Opera I find no submission. So, you better choose Firefox or chrome as your browser for sound result.

    Thanks

  • Welvin Support Team Lead
    Replied on April 13, 2014 at 10:04 AM

    You should suppose to access My Forms at this URL: http://www.jotform.com/myforms/ (version 3). It looks like you were using an older version of Internet Explorer. Please use the latest one or access your forms using Google Chrome or Mozilla Firefox.

    Thanks

  • samosmart
    Replied on April 15, 2014 at 2:12 AM

    Yes I know, but once I click on the forms submissions it loads and then entries dissapear so I can not check it. I can only download and check...

  • jonathan
    Replied on April 15, 2014 at 4:07 AM

    Hi,

    Can you please try first clearing your browser's cache before trying again.

    I did checked also on my end, but I could not reproduce the mentioned issue.

    All of this form's https://www.jotform.com/40916071362955 submissions was there when I tested.

    Submissions dissapear Image 1 Screenshot 20

     

    Inform us if issue persist.

    Thanks.