Submissions dissapear

  • Profile Image
    samosmart
    Asked on April 13, 2014 at 03:23 AM

    Hi there!

     

    Im seeing this problem for two days now. Submissions loads and then dissapear. 

    When I load page http://www.jotform.com/page.php?p=myforms there come an message: No forms found for..

    When I click on 'Main' there come all my forms..

     

    Thanks!

  • Profile Image
    azhar000
    Answered on April 13, 2014 at 07:44 AM

    Hi,

    I have accessed your form by Firefox and find that it shows all submissions. See the screen shot below:

    But when I access your site by IE and Opera I find no submission. So, you better choose Firefox or chrome as your browser for sound result.

    Thanks

  • Profile Image
    Welvin
    Answered on April 13, 2014 at 10:04 AM

    You should suppose to access My Forms at this URL: http://www.jotform.com/myforms/ (version 3). It looks like you were using an older version of Internet Explorer. Please use the latest one or access your forms using Google Chrome or Mozilla Firefox.

    Thanks

  • Profile Image
    samosmart
    Answered on April 15, 2014 at 02:12 AM

    Yes I know, but once I click on the forms submissions it loads and then entries dissapear so I can not check it. I can only download and check...

  • Profile Image
    jonathan
    Answered on April 15, 2014 at 04:07 AM

    Hi,

    Can you please try first clearing your browser's cache before trying again.

    I did checked also on my end, but I could not reproduce the mentioned issue.

    All of this form's https://www.jotform.com/40916071362955 submissions was there when I tested.

     

    Inform us if issue persist.

    Thanks.