What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submissions dissapear

    Asked by samosmart on April 13, 2014 at 03:23 AM

    Hi there!


    Im seeing this problem for two days now. Submissions loads and then dissapear. 

    When I load page http://www.jotform.com/page.php?p=myforms there come an message: No forms found for..

    When I click on 'Main' there come all my forms..



    Submissions My Forms JotForm problem
  • Profile Image

    Answered by azhar000 on April 13, 2014 at 07:44 AM


    I have accessed your form by Firefox and find that it shows all submissions. See the screen shot below:

    But when I access your site by IE and Opera I find no submission. So, you better choose Firefox or chrome as your browser for sound result.


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    JotForm Support

    Answered by Welvin on April 13, 2014 at 10:04 AM

    You should suppose to access My Forms at this URL: http://www.jotform.com/myforms/ (version 3). It looks like you were using an older version of Internet Explorer. Please use the latest one or access your forms using Google Chrome or Mozilla Firefox.


  • Profile Image

    Answered by samosmart on April 15, 2014 at 02:12 AM

    Yes I know, but once I click on the forms submissions it loads and then entries dissapear so I can not check it. I can only download and check...

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    JotForm Support

    Answered by jonathan on April 15, 2014 at 04:07 AM


    Can you please try first clearing your browser's cache before trying again.

    I did checked also on my end, but I could not reproduce the mentioned issue.

    All of this form's https://www.jotform.com/40916071362955 submissions was there when I tested.


    Inform us if issue persist.