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samosmartAsked on April 13, 2014 at 3:23 AM
Hi there!
Im seeing this problem for two days now. Submissions loads and then dissapear.
When I load page http://www.jotform.com/page.php?p=myforms there come an message: No forms found for..
When I click on 'Main' there come all my forms..
Thanks!
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azhar000Replied on April 13, 2014 at 7:44 AM
Hi,
I have accessed your form by Firefox and find that it shows all submissions. See the screen shot below:
But when I access your site by IE and Opera I find no submission. So, you better choose Firefox or chrome as your browser for sound result.
Thanks
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Welvin Support Team LeadReplied on April 13, 2014 at 10:04 AM
You should suppose to access My Forms at this URL: http://www.jotform.com/myforms/ (version 3). It looks like you were using an older version of Internet Explorer. Please use the latest one or access your forms using Google Chrome or Mozilla Firefox.
Thanks
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samosmartReplied on April 15, 2014 at 2:12 AM
Yes I know, but once I click on the forms submissions it loads and then entries dissapear so I can not check it. I can only download and check...
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jonathanReplied on April 15, 2014 at 4:07 AM
Hi,
Can you please try first clearing your browser's cache before trying again.
I did checked also on my end, but I could not reproduce the mentioned issue.
All of this form's https://www.jotform.com/40916071362955 submissions was there when I tested.
Inform us if issue persist.
Thanks.