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  • Profile Image

    Sales Tax

    Asked by GalenWalker on April 13, 2014 at 05:49 PM

    Hello,

    The sales tax feature doesn't seem to be calculating very accurately. I have the sales tax feature set for 8.75% (or 0.0875 in the JotForm field. So, sales tax on a purchase price of $55.00 should be $4.81. But JotForm is calculating sales tax on a $55.00 purchase as .05 cents.

    Please advise if I am entering the sales incorrectly.

    Thank you.

    Screenshot
    tax JotForm purchase hello
  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 13, 2014 at 09:57 PM

    Hello GalenWalker,

    I did check the sales tax calculation and it seems to be calculating correctly. You need to input the "Base Rate" of tax in percentage "%" and it will calculate the tax as expected. Please check the screenshot below:

    Please take a look at the following cloned form and see if it works as expected:  http://form.jotformpro.com/form/41028310457951? Feel free to clone this form for a closer look. The following guide should help you in form cloning:  https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by GalenWalker on April 13, 2014 at 10:30 PM
    That is the part that is so confusing. What does "Base Rate" mean? Early
    in a tech support e-mail I was told to use this formula: 0.0875. So,
    that is what I did. But it didn't calculate correctly.
    So, what, exactly, and in what syntax, do you want me to enter in that
    field to make it work correctly?
    *Galen**Walkery?**
    *Cybertek**Training Centers Inc**
    *Tel: 951-403-5122 / Fax: 951-346-3650 *
    *www.cybertektc.net*
    ...
  • Profile Image
    JotForm Support

    Answered by EltonCris on April 14, 2014 at 04:07 AM

    @GalenWalker

    You have entered "0.0875" as the base rate, this is the decimal value of 8.75%. Note that base rate must be on the percentage value so you do not need to put its equivalent decimal value on the base rate field. Just enter 8.75 and that should fixed it.

    Hope this clarifies a bit. Thanks!