How to change credit card for my subscription?

  • ecotaxisdublin
    Asked on April 14, 2014 at 2:40 PM
  • ecotaxisdublin
    Replied on April 14, 2014 at 2:43 PM

    Sorry I meant

    How do i change credit card i use to pay with

  • Welvin Support Team Lead
    Replied on April 14, 2014 at 3:37 PM

    Hi,

    You have to cancel your current subscription then wait for its expiration then re-upgrade your account using the new card. We're sorry because this is our process for those subscriptions that are paid through our payment processor - Plimus.

    When you re-upgrade, you will be paying though our new payment processor - FastSpring. Should easy in FastSpring, especially, when changing card in the future.

    Thanks