What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to change credit card for my subscription?

    Asked by ecotaxisdublin on April 14, 2014 at 02:40 PM
    credit card change credit
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    Answered by ecotaxisdublin on April 14, 2014 at 02:43 PM

    Sorry I meant

    How do i change credit card i use to pay with

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    JotForm Support

    Answered by Welvin on April 14, 2014 at 03:37 PM

    Hi,

    You have to cancel your current subscription then wait for its expiration then re-upgrade your account using the new card. We're sorry because this is our process for those subscriptions that are paid through our payment processor - Plimus.

    When you re-upgrade, you will be paying though our new payment processor - FastSpring. Should easy in FastSpring, especially, when changing card in the future.

    Thanks