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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cannot Log In to Account

    Asked by Brian Stewart  on April 14, 2014 at 03:48 PM

    I can't login to my account and when I click on "forgot password" and enter my email it says it's not a registered email.  I only have two emails that I use and they are BStewart@MyMidwestFamilyWellness.com and FinkChiroMktg@gmail.com and neither of them are recognized.  Please help!




    Brian Stewart


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    JotForm Support

    Answered by Welvin on April 14, 2014 at 05:10 PM

    Hi Brian,

    Unfortunately, our records shows no account for both the email address given. Do you have a form embedded somewhere were we can check? We should be able to trace the account using the form ID.


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    Answered by Brian Stewart  on April 14, 2014 at 05:20 PM
    Please be advised I no longer work with Midwest Family Wellness.
    For assistance contact:
    Monica Miller - Monica@MyMidwestFamilyWellness.com
    Tina Wildman - Tina@MyMidwestFamilyWellness.com
    You may also call the offices at:
    Cottleville - 636-922-0777
    Wentzville - 636-327-8488
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    Answered by Cesar on April 14, 2014 at 06:31 PM

    Thank you for your input. So that we may assist you further please have them contact us through this thread (http://www.jotform.com/answers/362434).

    Also, we do need the URL of the standalone form or the location where the form has been embedded online. As we do not have any account under the email addresses you have provided. But by accessing the form we may be able to rtrieve the correct account.

    Do provide us that information so that we may assist you further. Thank you.