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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What constitutes a "submission" for purposes of billing

    Asked by don mcelroy on July 28, 2011 at 12:17 PM

    If I create a form and then a second user updates the information in that form, and then I update the info again, etc, etc.

    Do you count a "submission" as each time the info on the form is updated or just once when the form is created?

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    JotForm Support

    Answered by mliz on July 28, 2011 at 12:24 PM

    Hi Don,

    A submission is only counted when a user submits data using the form.
    When the data is already stored as part of the submissions, editing it
    would not count as a submission.

    Hope this helps, let us know if you have clarifications.