What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I access a form created by previous webmaster?

    Asked by Dalice Godwin on July 28, 2011 at 03:59 PM

    Hello,

    I have taken over a website for a softball team (lady wolfpack) which was created years ago.  I need to change the email address to a form that was created.  I do not have the ID or password to login in to change the emai address.  Currently the email it sends it to is lwpforever@aol.com and I need to have the form now sent to ladywolfpackaccounting@yahoo.com.  This is the form that was created. 

    http://www.jotform.com/form/93171509278

    Please let me know if there is anymore information I can give you to be able to make this change.  We are currently going through tryouts and the forms is being sent to the wrong person.

    Thank you,

    Dalice Godwin

  • Profile Image
    JotForm Support

    Answered by NeilVicente on July 28, 2011 at 04:51 PM

    Hi Dalice,

    I apologize but due to security reasons, I cannot grant your wish. What you can do instead is register your own Jotform account then import or copy that form to your newly registered account. Refer to the link below to learn how to import a form:

    Import/Clone a form from an existing webpage or url

    Afterwards, update the form's embed codes in your website if it is embedded, or get the imported form's URL if you use the standalone form.

    To get your form's url, click the Preview button while in edit mode:

     

    Let us know if you need further assistance of if you have other questions or concerns. Thanks!


    Neil