What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    i am trying to track on open ticket with tech support. how?

    Asked by eojodrabmol on July 28, 2011 at 04:47 PM
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    JotForm Support

    Answered by NeilVicente on July 28, 2011 at 05:06 PM

    Hi,

    You can keep track of responses to support threads you have opened by clicking the link of the specific thread found in messages sent to your email address.

    Hope this helps.


    Neil