-
audiobusAsked on January 2, 2022 at 6:35 AM
-
Pamela_OReplied on January 2, 2022 at 6:45 AM
Hello,
Please note that all outgoing mails are recorded in the email history.
However, if you didn't add an autoresponder email then there will be no emails recorded in your history.
Hope this information helps!
-
audiobusReplied on January 2, 2022 at 6:49 AM
Actually I do have two autoresponder emails added. These emails are sent to the users automatically. But I still don't see them in the outgoing emails of my inbox.
-
Christian JotForm SupportReplied on January 2, 2022 at 6:55 AM
Hi there,
Thank you for contacting support. May we please have the URL of the form in question that does not send autoresponder? Also, may we have the email(s) that were supposed to receive autoresponder?
We will wait for your response. Thank you!
Regards,
-
audiobusReplied on January 2, 2022 at 7:49 AM
Thank you I solved the problem! :)