What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    e.g., How can I create a successful survey form?

    Asked by Breastfed on April 16, 2014 at 10:30 AM

    Patients will submit an enrollment form but I am not getting notification that they did.  How do I fix this?

     

    Thank you for your help!

     

    Kim Aldrich

    survey survey form create
  • Profile Image
    JotForm Support

    Answered by BDAVID on April 16, 2014 at 11:17 AM

    Hi, I checked the email address used for submission notifications (kcaldrich@yahoo.com), and it is not in our bouce list. Have you checked your spam folder?. You may white-list our domain names if the issue persists. (We use Amazon SES method for "noreply@jotform.com" sender.)

    ·        jotform.com
    ·        email.amazonses.com
    ·        amazonses.com
    ·        jotform.co
    ·        secure.jotform.co
    ·        s3.amazonaws.com  
    ·        static-interlogyllc.netdna-ssl.com