Jotform app without Jotform Branding

  • ddemitrius
    Asked on January 3, 2022 at 2:56 PM

    Is it possible to build Jotform Apps without Jotform branding, I am a premium customer however the Jotform branding keeps appearing every time anyone scans the app and they are either asked to sign in to Jotform or Create an account with Jotform.

    I deleted the QR code as whenever anyone clicks onto it it takes you to the Jotform link of the app.

  • David JotForm Support Manager
    Replied on January 3, 2022 at 5:12 PM

    Unfortunately, it is not possible to remove the Jotform Logo from the QR Code, or use custom domains in the URL of Jotform Apps.

    If users are asked to log in when they attempt to open your App, it means that the App is private. You may go to your Publish Settings to make it public:

    1641247902 61d3749e82380  Screenshot 10

  • Transcendence_Media
    Replied on January 12, 2022 at 3:14 PM

    Could you be a little bit clearer? Are you saying there is absolutely no way to remove the Jotform Branding "create your own app" footer in Apps?

  • John Support Team Lead
    Replied on January 12, 2022 at 3:32 PM

    I have tried accessing one of your apps but can't see any Jotform Branding on the footer:

    1642019341 61df3a0d75ab0  Screenshot 10

    I assume you already disabled the Jotform Branding via your account settings. Also, the app seems to be public now as I was not required to login or signup for a Jotform account after scanning the app's QR Code.

    As for the app URL, unfortunately, we cannot remove "jotform.com" from the link. White labeling is only available on our Enterprise plans: https://www.jotform.com/enterprise/

  • Transcendence_Media
    Replied on January 12, 2022 at 10:03 PM

    Yes, it is working as expected now. Thank you so much for your help and clarification.