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    Submissions not coming through

    Asked by nefariousparity on April 16, 2014 at 06:34 PM

    Hi, I have had a few form submissions probably within the last hour or so not coming through. They hit submit, and it is supposed to email form. No emails, and I am also not seeing it in the submitted forms view.

    Submissions Emails email form email
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    Answered by SugarGrits on April 16, 2014 at 07:26 PM

    Mine has been doing the same thing for a week now. some submissions come thru, others do not. Though I do see them on the form submissions, I can't tell if I am seeing them all. Very frustrating!!! 
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    JotForm Support Manager

    Answered by Jeanette on April 16, 2014 at 09:11 PM

    #nefariousparity

     Can you please kindly check the guide:  Email problems

    Please make sure none of the fields at the email notifier configuration are missing (showing "Please Select")

    Also, you can check and remove any email address from the bounce list

    How to remove your email address from bounce list

     

    @SugarGrits

    Please follow up on your own thread here