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  • Profile Image

    I was supposed to complete this by 8pm tonight and am not able to open the link

    Asked by T. J. Luty  on April 16, 2014 at 10:28 PM

    The link provided was https://secure.jotformpro.com/form/40247338686967%3Cbr%3E - not sure why I cannot access it.  

    Page URL:
    https://secure.jotformpro.com/form/40247338686967%3Cbr%3E

    and secure.
  • Profile Image

    Answered by azhar000 on April 16, 2014 at 11:25 PM

    Hi T.J. Luty,

    You can give a try to retrive your work back by the following instruction given:

    Please go to the Embed Form first and then leave the secure form unchecked like the screenshot below.

     

    When you leave the secure form unchecked it will generate a form link like this:

    http://form.jotform.me/form/40973471395463

    which is unlike to your given link

    https://secure.jotformpro.com/form/40247338686967%3Cbr%3E

    Please see the difference between my link which is start with http:// and your's is start with https://

     

    Hope you understand the issue.

    Thanks

  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 17, 2014 at 07:15 AM

    Hello,

    The correct form URL is here:  https://secure.jotformpro.com/form/40247338686967 It seems when the form URL was shared with you, by mistake the <BR> text was also added and that is the reason you were unable to open it.

    I'm sorry for the trouble caused to you.

    Thank you!