Photo section of form

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    Kate 
    Asked on January 04, 2022 at 11:01 AM

    The photo section of my jotform is not working. Clients are adding photos but when I hit the link, I get an “whoops..something went wrong” screen. This is every single submission. Please advise.

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    Armalyn_S
    Answered on January 04, 2022 at 11:55 AM

    Greetings,

    Apologies for the trouble.

    I've cloned your form but was unable to replicate the issue.

    Please make sure that you are logged in to your Jotform account upon opening the uploaded image. A 404 error message can happen if you are trying to access something related to Jotform but are not logged in to your account.

    Please contact us again if we can help in any way.