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Amanda YangAsked on January 5, 2022 at 10:40 AM
It doesn't work in my samsung folder device. Too bad cannot attach a screenshot. It does in uploading the image, but once it's down upload, the image is gone. Not attached.
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Saeed Support Team LeadReplied on January 5, 2022 at 11:23 AM
Hi there, our apologies for the inconvenience.
Do you see any error message when you try to upload an image to the forum? Can you please also share the details of your device?
I await your response. Let us know the details so that we can assist you further.
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shanfengReplied on January 5, 2022 at 1:08 PM
Its actually also does not work for my chrom browser as well. So I can not attach any screenshot or gif.
Version 96.0.4664.110 (Official Build) (64-bit)
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shanfengReplied on January 5, 2022 at 1:12 PM
I think screenshot will not help, here is a gif from my laptop. Hopefully, you guys can reproduce it.
https://drive.google.com/file/d/15Y9DY6kTBs14LtqB0vtPL_Y12Td7XSLA/view?usp=sharing
Also click the url icon(on the left of image) does not do anything. I was plan to link the image, but seems no popup.
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Mightor JotForm SupportReplied on January 5, 2022 at 4:09 PM
Hi,
Can you please try to use a different web browser and see if it makes any difference? Also try delete your cookies and cache.
Kind regards,
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shanfengReplied on January 5, 2022 at 4:18 PM
Just attach the gif as it might be helpful. I have no intension to install another browser for QA work in Jotform. ^^ To me, not a big deal if can not be resolved. Just does not look nice as Chrom is a common used browser in windows.
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Mightor JotForm SupportReplied on January 5, 2022 at 8:12 PM
Hi,
I'm currently using Chrome and can't replicate the issue:
Please try clearing your cookies and cache and see if it will make a difference.
Kind regards,