Cloned Submitted Form Submitting With Incorrect Data

  • Profile Image
    Deb_Lees
    Asked on January 06, 2022 at 12:59 AM

    Hello,

    I have created a new form by cloning the original form we were using.

    The form opens fine when i publish but after submitting, it submits with the correct data in the submission view but once downloaded to a PDF it has old data from our original form and is all wrong.


    Please helps ASAP


    Can you please email nathan@eastcoastgaragedoors.com.au


  • Profile Image
    Norwyn
    Answered on January 06, 2022 at 04:15 AM

    Hi there,

    Hope all is well.

    I cleared your form's cache to refresh the data in the forms please check if you are still getting the incorrect data in PDF. If yes, please try deleting the existing PDF document and creating a new one so we could check if this is a document related-issue. Please see the demo below on how you can delete the existing PDF file and create a new one:

    1641460413_61d6b2bd8ff23_35.gif

    Let us know if you need further assistance.

    Cheers!