What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms and their submission data are gone

    Asked by Shane on April 18, 2014 at 04:32 PM

    Where have all my saved froms and form submissions gone?

    Submissions saved all and
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    Answered by EliezerN on April 18, 2014 at 05:59 PM

    Hi,

    Upon making a search usig your email address sdoyle80@hotmail.com I only found this form: http://www.jotform.ca/form/41076913165252

    It is hosted in the free account shanedoyle. Is that account yours? Were your forms hosted in that account? As I said the form above was the only one in that account.

    Could you please share with us the URL of the forms you say have disappeared from your account? Probably they are in a guest account.

    We will wait for your response.

    Thanks

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    Answered by shanedoyle on April 18, 2014 at 06:51 PM
    New response receivedI used the form on www.bricorroofing.com
    Thanks,
    Shane
    ...
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    JotForm Support

    Answered by BDAVID on April 18, 2014 at 07:47 PM

    Hi, thanks for sharing the URL, I have checked into it, and clicked on "Contact Us" (http://www.bricorroofing.com/contact_us.html), I see a JotForm form, which is hosted on the BricorRoofing account, if that account is yours, and you want to transfer the form over to shanedoyle, open a thread request coming from BricorRoofing, so we can confirm ownership.