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capefearpack732Asked on January 6, 2022 at 11:02 AM
I have a form built to allow cub scouts and parents to register for a weekend camping trip. A parent has registered with two cub scouts - so three total people. They paid for this through the JotForm which used the Square integration.
That parent now wants to add an additional child to the registration. We have a field on the form for an additional camper name, but it doesn't appear that it will allow for the number of campers in the "products" section for the Square integration won't allow it to add another camper so they can pay to add them to their registration.
Is there a way to handle this without them having to fill out a completely new registration?
Page URL: https://form.jotform.com/213324202160134 -
Collin_SReplied on January 6, 2022 at 12:01 PM
Hi,
Thank you for contacting us, I am investigating and will get back to you as soon as possible.
Thank you for your patience. -
capefearpack732Replied on January 13, 2022 at 8:05 AM
Following up. Thanks!
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Saeed Support Team LeadReplied on January 13, 2022 at 8:56 AM
Hi there,
We apologize for the late reply.
Have you tried to add these additional camper fields under your product list? As per your form, I'm afraid that it is possible for them to add an additional camper without having to fill out a new registration.
Please take a look at the following thread to create a product separate from the Square integration?
Please check the reference ticket and let us know if you have any questions.