Getting a your are not authorized during test email

  • Alan Pakiela
    Asked on January 6, 2022 at 12:45 PM

    Need to know how to fix “You are not authorized” message when I try to send a test.

    Jotform Thread 3645515 Screenshot
  • Mightor JotForm Support
    Replied on January 6, 2022 at 2:46 PM

    Hi,

    Thank you for reaching out.

    Please go to the Privacy Settings within your account. Go to your account settings then untick Require log-in to see submissions.

    1641498031 61d745afa6561 2 Screenshot 10

    Kind regards,

  • paky52
    Replied on January 6, 2022 at 4:11 PM
    It was already unchecked. Now what?
    Alan Pakiela
    New Haven Consulting Group, Inc.
    64 Long Meadow Hill Road
    Brookfield, CT 06804
    W: 203 926 1526
    M: 475-204-6652
    apakiela@nhcg.com
    www.nhcg.com
    ...
  • Mightor JotForm Support
    Replied on January 6, 2022 at 6:31 PM

    Hi Alan,

    Can you please provide the forms URL so we can further check this?

    Kind regards,