What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Filled out Reservation form from my website is not posting to my email account.

    Asked by AIM2Pleaselimos on April 18, 2014 at 11:53 PM

    Notifications are not coming through for my reservation form

    Page URL:

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    JotForm Support

    Answered by ashwin_d on April 19, 2014 at 03:21 AM

    Hello AIM2Pleaselimos,

    Upon checking your form's notification email alert, I found that you have not mentioned "Sender Name" and also the "Recipient Email" address. That is the reason you are not receiving your submission emails. Please check the screenshot below:

    You need to input the email address to which you want to send the submission emails. The following guide should help you:  https://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!