What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    JotForm logo is showing on my site

    Asked by JulieMeyer on July 29, 2011 at 04:41 PM

    I can see your logo on my website after uploading my first email form:

     

    www.gardensofdelight.net/contact

     

    I thought you are saying that's not supposed to happen... You say: "We would like our users to look professional. So, we would never put advertisements or our logo on the forms like similar services."

     

    What are my options here?

    Thank-you,

    Julie

     

    jmeyer@gardensofdelight.net

    413-230-7722

    Page URL:
    www.gardensofdelight.net/contact

  • Profile Image
    JotForm Support

    Answered by NeilVicente on July 29, 2011 at 04:48 PM

    Hi Julie,

    Yes, we do not ever put our logo or any advertisements in the form. The Jotfom logo in your form is caused by an extra image field which you may have mistakenly inserted. An image field defaults to our logo if no image is uploaded to it.

    You can remove the image field by clicking the x button in its container

     

    Hope this clears your issue. Thank you for choosing Jotform.


    Neil

  • Profile Image

    Answered by JulieMeyer on July 29, 2011 at 06:24 PM

    Oh, indeed! Thanks Neil.

     

    Julie