What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    why can i not upload images to my forms?

    Asked by emediagc on April 20, 2014 at 11:04 PM

    click to add image
    box pops up
    click on upload image
    NOTHING HAPPENS 

    My Forms upload images
  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 20, 2014 at 11:29 PM

    Hello emediagc,

    I'm sorry for the trouble caused to you.

    I am not able to replicate the issue you are having. I did check the "Image" field and it seems to work just fine. Please check the screenshot below:

    I would suggest you to please try again. If the issue persists, you may also like to clear the browser cache. The following guide should help you:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Do get back to us if the issue persists.

    Thank you!

  • Profile Image

    Answered by emediagc on April 20, 2014 at 11:39 PM

    in pop up window it says please select a type first.
    but will not go any further. 

  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 20, 2014 at 11:55 PM

    Hello emediagc,

    Have you already tried clearing your browser cache? Please do clear your browser cache and get back to us if the issue persists.

    Thank you!

  • Profile Image

    Answered by emediagc on April 21, 2014 at 12:00 AM

    yes, still not working

  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 21, 2014 at 01:47 AM

    Hello emediagc,

    I did check on chrome/safari and firefox but could not replicate the issue you are having. Which browser are you using? Do let us know and we will take a look.

    Thank you!