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ChacoleAsked on April 21, 2014 at 9:37 AM
Some are fearful to click "continue to site". On this page http://www.wmsga.org/index.php/tri-state/ if they try to open Tri State on-line or print app they get the warning. It has happened to me but I have confidence that your site is safe. How can we clear this up and give my customers confidence that all my forms are save?
FYI I use Noton Internet security as my firewall.
The link below is a page is 99% Jotforms so you can see I really need my clients to feel safe.
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Welvin Support Team LeadReplied on April 21, 2014 at 11:01 AM
This is an issue with our domain jotformpro.com, your form belongs to this domain. We have this issue a few days ago and we contacted Norton for whitelist process and upon checking, the issue is already resolved. You can check it here:
https://safeweb.norton.com/report/show?url=jotformpro.com
To fix it, please clear your browsers cache and cookies for Jotform. Advise the same method to your customers.
Thank you.