I need a new login for Jotform account

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    Mindy 
    Asked on January 08, 2022 at 02:20 PM

    Hi I do not have access to info@seatoskyeyes.com anymore, can you change my login to be info@seatoskyoptometry.com


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    Dragana_R
    Answered on January 08, 2022 at 05:05 PM

    Hi, Mindy!

    Thank you for reaching out to us.

    We apologize for any inconvenience caused.

    If you can't log in to the account, I kindly advise you to reset your password by following this guide:

    How-To-Reset-Jotform-Account-Password.

    Please give it a try and let us know how it goes.

    We're happy to help.


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    dr.mindyblumberg
    Answered on January 10, 2022 at 12:18 AM

    Is there a number I can call for support. This did not work.

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    Bojan_J
    Answered on January 10, 2022 at 04:04 AM

    Greetings.

    Unfortunately, we do not offer phone support, however, we would be happy to assist you here.

    If I understood you correctly, you don't have access to your email info@seatoskyeyes.com anymore, and you wish to update the email from your Jotform account.

    We can assist you, but we need to verify that you are the owner of this account. Please provide the following information regarding the latest Jotform charge:

    • Amount charged
    • Transaction date
    • Last four digits of your card
    • Expiration date of your card
    • Type of card(Visa, Mastercard, Amex, etc.)

    If the values you shared with us match with the ones from your account, we will update the account email.

    Thank you for your cooperation.