Credit Card - Unsupported Card Entered

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    Asked on January 09, 2022 at 09:08 PM

    Hi there,

    I've trying to subscribe but the credit card I'm using is not going through. The message says "unsupported card entered".

    I've tried 3 different cards now and all are active.

    I live in Australia so I'm not sure if that's the issue.

    Can you please advise on what to do?

    Thanks so much,


  • Profile Image
    Answered on January 09, 2022 at 11:28 PM

    Hi Andy,

    Thank you for reaching out.

    I can see that you've now successfully paid for a subscription.

    Please let us know if you have further questions.

    Kind regards,